FAQ

VDB understands the importance of pricing consistency. We offer tools and options to help you set pricing rules and maintain control over how your products are offered.
VDB is flexible, so we can set up the back-end work with your current inventory management processes or even help you streamline a new process taking advantage of our VIMS system.
VDB offers the largest curated marketplace of trusted suppliers for lab-grown diamonds. With our high quality images, 360-degree videos, and lab reports, increasing your focus on lab-grown couldn’t be easier!
VDB's 3D configurator tools and real-time pricing information instill confidence in your team. Customers get photorealistic visualizations, eliminating guesswork and reducing costly design revisions.
VDB provides data insights on customer preferences and purchasing trends within your store and across our broader platform. Options exist for tailored marketing support as well.
VDB is ideal for showcasing unique and rare stones. Our custom B2B and B2C apps and integrations allow you to include your own inventory and highlight the special qualities of each piece.
The basic VDB marketplace is free to use for all members of the jewelry industry. It’s a great way to learn about us! But when you’re ready for more advanced features like back-office and purchasing agent controls, tiered price markups, and preferred vendors, you’ll want to explore one of our exciting B2B and B2C solutions or website integrations, all designed to help you grow your jewelry business.
VDB solutions like Sales Genie and website integrations can help you offer more product selection without expanding your inventory. Our high-quality photo and video imagery gives you and your customers the information you need to make a selection without having the physical item in hand.
Yes! We all know how messy the memo management process can be. Sales Genie helps clean that up by limiting sales staff to suppliers of your choice, creating an approval process your buyers will love, and facilitating in-app communications with your suppliers.

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